收到KS发来的邮件，这是要我提供免税资料吗？

coolsd

Dear Customer,

Thank you very much for choosing our services.

We would like to confirm that we have received your order number 106099*** placed with Kimsufi via your *****@gmail.com billing account.

We pride ourselves on our outstanding customer security records therefore we would like to confirm the information that you have provided, especially the identity of the billing contact. We would be grateful if you could send us the following documents as soon as possible to validate your order:

For a business account:

- a proof of address (bank statement, utility bill dated in the last 3 months showing the company name),
- a copy of your ID (passport, national ID, driving licence or birth certificate) IMPORTANT: Please also write down your 'NIC HANDLE' or 'ORDER NUMBER' on a piece of paper and place it next to the document so that both are visible in the photograph/scan,
- a copy of the payment card used revealing the first six and the last four digits,
- a copy of the payment card holder's ID, if different.

For an individual account:

- a proof of address (bank statement, utility bill dated in the last 3 months showing your name),
- a copy of your ID (passport, national ID, driving licence or birth certificate) IMPORTANT: Please also write down your 'NIC HANDLE' or 'ORDER NUMBER' on a piece of paper and place it next to the document so that both are visible in the photograph/scan,
- a copy of the payment card used revealing the first six and the last four digits,
- a copy of the payment card holder's ID, if different.


You are more than welcome to blank/cover personal information from the photograph/scan such as your picture, ID number and any private information as we only need to see your name, date of birth and address.

It would be great if you could reply to this email with the required documents within 24 hours. Please use only the following for the subject line: "DOCUMENTS FOR ORDER 106099***"

Kind regards,
Anti-Fraud and Customer Security Department
OVH















这个是直接回复邮件就行呢，还是得发工单？

coolsd

第一次用啊 有大侠指点下迷津吗

okfans

你给他发邮件申请通过率比较高

dovis

仔细看最后两行啊，反欺诈部门的，意思就是说要你的信息，类似于国内大厂的实名，当然ovh 不待见大陆地区的人，剩下的给了就是看运气了

coolsd

难受，早知道用paypal付款了 估计就没这事了。

xxhjkl

我当初把大陆身份信息发过去，直接取消我订单了，说不接受中国人，后来注册美区没被验证

greatly

按要求发资料，ks比较好过